After Sales Support

After Sales SupportMultivista’s service to our customers does not stop with mere product selling. Our strong relationship with our customers is built on trust and good will, which we have earned through the years through our after sales services.

We have a dedicated team of over 100 service engineers, who have been trained by our principals.

 

 

Kirloskar Compressors

Our efforts begin with helping the customers in designing the pneumatic systems, and selection of the appropriate models to suit their requirements. Our various types of after sales services include

  • Erecting (grouting, levelling) and Commissioning of compressors
  • Maintaining the compressors within warranty period
  • Preventive maintenance support
  • Periodic health checkup of the equipment to ensure optimal performance. (Pressure testing using IS 10431 Nozzle and Manometer standard)
  • Energy Audit at site, and carrying out required drive modifications to reduce power consumption
  • Complete overhaul of the compressors
  • Annual Maintenance Contracts
  • Operational and Maintenance contracts at customer site

Timken Bearings

In coordination with Timken engineers our gamut of services to the customer include

  • Bearing selection guidance
  • Bearing fitment advice and supervision
  • Periodic audit at customer site for bearing storage practices
  • Condition monitoring services
  • Large bore bearing repair services

Rockwell Automation Products
Our Application engineers are trained on the operations of the entire range of Rockwell products. They are constantly upgraded on new platforms and product launches by period training courses. They can support end users with drive commissioning, PLC installations and upgrades for software or changes in programming logic. Advice end user maintenance engineers on best practices to be followed. They also closely work with OEM customers to help in product selections, testing and new product development cycles. Our parts warranty and extended maintenance programs cover for various modes of customer responses based on the contracts

Our after sales support has clearly made us differentiate ourselves from being a mere product seller. Today Multivista has earned the repute of being an Industrial Solution Provider.

 

 

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